OpenChime Terms of Service

Effective August 1, 2026.

These terms govern the OpenChime hosted service , the workspace you buy from us and we operate for you.

They are between you (or the organisation you are signing up for) and Bronze Venture LLC, a Florida limited liability company trading as OpenChime.

They do not govern the OpenChime software itself. That is open source and licensed on its own terms in its own repository. If you run your own server, nothing on this page applies to you and you owe us nothing.

1. Who may buy

We do business only with United States entities. By subscribing you confirm that you are a US individual or a US organisation, and that you are authorised to accept these terms on behalf of whoever is paying.

You must be at least 18 to enter into this agreement.

2. The service

We provision a workspace, operate the machine it runs on, apply updates, and take backups. What the service does is what the product documentation says it does at the time you subscribe.

We may change the service, but we will not remove a material feature you are paying for without notice and an opportunity to cancel for a pro-rata refund of the unused term.

3. Your data is yours

You own everything you and your users put into your workspace. We claim no ownership of it and acquire no licence to it beyond what is necessary to operate the service for you: storing it, transmitting it, backing it up, and restoring it.

We do not use your content for advertising, for analytics, or to train machine-learning models, and we do not sell or share it. What we hold and who can reach it is set out in the Privacy Notice, which forms part of this agreement.

You can get your data out. On request during your subscription, and for 30 days after it ends, we will provide an export.

4. Your responsibilities

You are responsible for what your users do in your workspace, for keeping credentials secure, and for having whatever authority you need to put other people’s information into it.

You will not use the service to break the law, to send malware, to infringe someone else’s rights, or to attack the service or anyone else through it. You will not resell it without our agreement.

If your use is causing harm to our infrastructure, to another customer, or to someone else, we may suspend the workspace. Where the circumstances allow it we will tell you first and give you a chance to fix it.

5. Fees

You pay the fee for the plan you selected, in advance, on the interval you selected. Fees are billed through Stripe; we do not receive or store your card number.

Fees are non-refundable except where these terms say otherwise. If we change the price, the change takes effect at your next renewal and we will tell you before it does.

Late or failed payment may lead to suspension. We will tell you before we suspend and give you a reasonable opportunity to pay.

6. Term, cancellation, and deletion

The subscription renews automatically until cancelled. You may cancel at any time, effective at the end of the paid term.

We may terminate for material breach that you have not cured within a reasonable period after we tell you about it, and immediately where the breach is one that cannot sensibly be cured, such as unlawful use or an attack on the service.

After termination we destroy the workspace machine and its storage. Backups age out of their rolling window after that. Export your data before you cancel, or within the 30-day window in section 3.

7. Availability

We aim to keep the service available and we take backups against failure, but this agreement carries no uptime commitment or service credit unless we have signed a separate written one with you. We will tell you what we know during an incident rather than going quiet.

8. Warranties

The service is provided “as is”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Some states do not permit the exclusion of certain warranties, so parts of this section may not apply to you.

9. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue.

Our total liability arising out of or relating to this agreement will not exceed the fees you paid us in the twelve months before the event giving rise to the claim.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.

10. Indemnity

You will defend and indemnify us against third-party claims arising from your content or from your use of the service in breach of these terms. We will tell you promptly about any such claim and let you control the defence of it.

11. Changes to these terms

We may revise these terms. For a material change we will give you notice by email at least 30 days before it takes effect, and you may cancel before then for a pro-rata refund of the unused term. Continuing to use the service after that is acceptance.

12. Governing law

This agreement is governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Florida have exclusive jurisdiction, and both parties consent to that venue.

13. Everything else

If a provision is unenforceable, the rest stands. A failure to enforce a term is not a waiver of it. You may not assign this agreement without our consent; we may assign it to a successor to our business. These terms and the Privacy Notice are the entire agreement between us about the hosted service.

14. Contact